Place the strap(s) along with any burlap bags in the original box that the strap was originally shipped in. Notify us of your request to return the strap. Be sure to include your order number in the subject of your email. We will promptly email you a pre-paid shipping label. Affix the label to the outside of the box and drop it in the mailbox. Please, do not ship your product back without this shipping label. We cannot refund orders for product that is not returned correctly.